Buyer FAQ's

Frequently Asked Questions

Our Frequently Asked Questions (FAQ) section is designed to provide you with quick and comprehensive answers to common questions.

If you can't find the answer you're looking for, don't hesitate to reach out to our customer support team. We're here to assist you and ensure you have a positive experience with our platform. Thank you for your interest in learning more about the Black In Business Shopping Network and we hope this FAQ section enhances your understanding of our offerings.

The Black In Business Shopping Network is an advertising agency that hosts a shopping network exclusively dedicated to the promotion, advertisement, and sale of desirable, product-based, black owned brands.

Explore our user-friendly online marketplace, printed catalog, or engage in live video broadcasts to make your purchase.

Policies vary based on each seller’s brand promises. If not specified, follow the standard 14-day return policy with exceptions for certain products (applied to skin, head, or ingested).

Check individual seller profiles for specific promises and policies including returns, exchanges, and shipping. A link to their profile can be found with the product. Transparency is key to a confident purchase.

We rigorously verify sellers to maintain a trusted community. Rest assured, your purchases come from legitimate and reputable businesses.

Absolutely, you may share your experiences by leaving reviews for products and sellers. Reviews on our platform or reserved for those who have verified purchases. Your feedback contributes to the community’s growth.

Yes, exceptions apply to products applied to the skin, head, or ingested, which are nonrefundable for health and safety reasons.

Our customer support team is available to assist you via chat ( or by email ( Feel free to reach out for any inquiries or assistance with your shopping experience. Please allow up to 48 hours for a response.

Subscribe to our newsletter and follow us on social media to receive updates on exclusive offers, promotions, and new product releases.

The printed catalog showcases a curated selection of products from our online marketplace, providing a tangible and convenient way to explore new trends.

Tune in to our live video broadcasts on Facebook and Instagram. Engage with sellers, explore new products, and be part of an interactive shopping experience.

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